Job Description

Work Location: VA, MD, DC

Duties:

• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications and or networking equipment, routers, switches, multiplexors, cable trays; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.
• Verifies service by testing all circuits, equipment; identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
• Maintains customer rapport by listening to and resolving concerns; answering questions.
• Maintains safe work environment by following codes, standards, and legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Telecommunications Systems Engineering, Telecommunications Knowledge, Telecommunications Technologies, Provisioning, Technical Understanding, Functional and Technical Skills, Independence, Attention to Detail, Verbal Communication, Documentation Skills, Audiovisual

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